FOLLOWING ON from its International Air Transport Association (IATA) Gold Award, the Abu Dhabi In-flight Catering Company (ADIFC), along with its management partners LSG Sky Chefs, has announced its 2009 on-time performance results, with 44,783 flights catered and zero associated delays recorded.
The two companies say that: “Despite the volume of catered-flights increasing by 41.3% over the last three years, ADIFC and LSG has seen a corresponding decrease in flight delays attributed to catering operations.” ADIFC announced that it had moved from seven delays in 2007, to three in 2008, to zero last year.
Huraiz bin Huraiz, Chief Commercial Officer of Abu Dhabi Airports Company, the parent company of ADIFC, said: “First and foremost, this is a team effort and I would like to thank all 1,263 employees at Abu Dhabi Inflight Catering Company for delivering this result; it is an achievement that each and every staff member can be justifiably proud of.
“The result demonstrates ADIFC’s constant drive and determination to achieve its ‘Right First Time, Every Time’ philosophy and complements the consistently high quality services and products we offer to our airline customers, especially at a time where they have faced rapid expansion and increased activity.”
As the home airline at Abu Dhabi International Airport, Etihad is understandably ADIFC’s largest customer but amongst ADIFC’s other airline customers are international carriers such as British Airways, Singapore Airlines, Lufthansa, and KLM.