Heathrow’s New Satellite

A second satellite building at London Heathrow’s Terminal 5 is on track to open early next summer. The £300 million T5C project will provide an additional 12 stands, eight of which can accommodate new generation aircraft such as the Airbus A380. All the stands are to be served by air bridges which will provide a better experience for passengers.
“Terminal 5C will make a real difference when it is fully operational next summer and will mean that more than 95% of our services will be served by an ‘air bridge’. That’s an extra three million customers each year who won’t have to use a bus to get to or from their aircraft,” said Andy Lord, Director of Operations at British Airways (BA), the sole occupant of the terminal.
BA welcomed its 50 millionth customer through the doors of Terminal 5 on June 30, and more than 365,000 flights have now departed and arrived. Despite the initial problems with its opening, the facility has helped to transform the airline’s operations at Heathrow providing customers with an enhanced travel experience. The airline has improved punctuality from an average of around 50% on-time departure level each month when it was split located in Terminal 1 and 4, to an average of 80%.