BA Outsources Inflight Retail

TOURVEST DUTY Free (TDF) has won the inflight retail contract for British Airways (BA) beating competition from Alpha Flight and Duty Free Air and Ship Supply, following an invitation to tender in the first half of last year.
An official statement from BA said: “We are looking to reduce the complexity and cost of our inflight retail operation and believe outsourcing it to another company will deliver benefits both to our customers and to ourselves.  We expect to complete the switch in the second half of 2011.”