Swissport Listed in ISAGO Registry

THE GROUND handling company Swissport International was awarded the IATA Safety Audit for Ground Operations (ISAGO) certificate for its corporate headquarters and Zurich station on July 5, and is now listed on the ISAGO Registry.
Modelled on the IATA Operational Safety Audit (IOSA) framework, the IATA Safety Audit for Ground Operations (ISAGO) is the first industry standard designed to improve safety and reduce damages on the ground.
Over the course of three days last autumn, the ISAGO auditing airline KLM meticulously assessed Swissport’s Zurich station in the categories of Organisation and Management, Load Control, Passenger Handling, Baggage Handling, Aircraft Handling and Loading, and Aircraft Ground Movement, for both documentation and implementation.  Security and safety are listed as the main priorities, and IATA says both the documentation and implementation of processes: “must measure up to the most stringent requirements to enter the ISAGO registry”.
Commenting on the award of the certificate, Erich Bodenmann, the company’s Executive Vice President of Group Services – comprising Corporate Operations & Quality, Corporate IT and Procurement said: “This latest registration proves that the Swissport team has documented and implemented a state-of-the-art Management System, designed to provide efficient and tailor-made services to our customers, with the focus on safety and security”.  He also praised Michael Thuersam, Swissport’s Head of Corporate Quality, Health and Safety, who led the project from its Zurich HQ.
Mr Thuersam said: “We are proud to have successfully completed the audit and are satisfied that our efforts to achieve business excellence have paid off.  The certification, however, also requires that the IATA-defined standards, with their focus on safety and security, be adhered to and implemented at all times, and Swissport Zurich will do its utmost to ensure that this is done.”