Groundstar Connect

German aviation IT specialist INFORM has developed a tool to reduce costs and improve passengers’ experience with a new software Groundstar Connect, which foresees critical passenger and baggage connections and finds the best available solutions.
The system analyses real time flight and transfer information and can be used by airlines and handling service providers.  Alerts are issued for critical situations, flights and passengers that might be affected by a misconnection are highlighted and alternative flights for rebooking are proposed.
Travel time can also be calculated for the transfer and potential bottlenecks, such as security, immigration controls and baggage handling, are taken into account.
GS Connect complements INFORM’s HubControl system yet may also function in a stand-alone mode.
INFORM can be found at Hall B5, Stand 1166 at inter airport Europe 2011.