British Airways (BA) has welcomed the first ever Heathrow Operations apprentices to the airport.
Over 18 months, the 15 apprentices will get a hands-on experience of how BA co-ordinates almost 600 daily fights in and out of Heathrow with the 3,000-strong operations team using Terminal 5.
The programme will cover how the airline manages baggage handling, loading and ground transport operation for BA’s 90,000 daily passengers. At the end of their apprenticeships, the students will gain a Level Two Diploma and Certificate in Aviation Operations on the Ground.
Director of Operations for BA, Andy Lord, said: “Developing young talent allows British Airways to invest in its future and helps to ensure the highest levels of customer service and operational performance for years to come.”
Heathrow will have two intakes of apprentices a year. They will initially complete an 18-week BA Operations course at nearby Kingston College, which includes two weeks of experience at the airport.
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