German company ICM Airport Technics has been awarded a tender by Heathrow Airport Ltd to install Self Service Bag Drop trial units at London Heathrow airport.
An off-site unit installed in March was tailored to the requirements of the airport and the trial partner airlines, British Airways and Qantas. As a result, on-site trial units are scheduled for installation during the second half of 2012.
By scanning a boarding card, the system will display the menu of the respective airline on the touch screen. Once the passenger confirms boarding details, the luggage is placed on the conveyor belt, where a check of the bag size and weight is carried out.
If the bag exceeds the permissible luggage limit, the system presents the passenger with the option of either repacking or paying an additional charge, with the surcharge also calculated and charged directly at the self-service terminal. Finally, the conveyor belt will then transport the bag to the airport’s internal baggage handling facility.
ICM has already delivered a successful roll-out of 80 Auto Bag Drop systems for Qantas Airlines in six airports across Australia.