British Airways Tackles Fear of Flying

UK flag carrier British Airways is launching a new instructional video for nervous flyers on its in-flight entertainment (IFE) system from September 1, 2012.
The film, presented by BA pilot and course leader Captain Steve Allright, takes information from the British Airways Flying with Confidence course – the airline’s one-day fear of flying programme.
In the video, Captain Allright explains the technical side of flying, how an aircraft operates and other areas that can give some customers cause for concern, such as turbulence.  Clinical psychologists also give advice on relaxation techniques, and how best to deal with anxiety and feelings of panic.
Customers will be able to watch the complete video on the BA Well Being channel on the airline’s IFE system.
Captain Allright commented:  “The British Airways Flying with Confidence course has helped more than 45,000 people over the past 25 years.  I really hope that we can reach, and help, even more people with this video.”