New Cabin Bag Policy from Wizz Air

During the month of August, European low-cost carrier Wizz Air conducted a trial on routes between Katowice and London Luton to evaluate a new cabin baggage policy which introduced two types of cabin baggage.  The trial’s objective was to demonstrate that by incentivising passengers to bring a small (free) cabin bag on-board, the number of large, bulky items in the cabin would be reduced and thereby have a positive impact on the airline’s on-time performance and customer experience.
On October 3, following a full evaluation of the trial results, Wizz Air announced that it has determined that this new policy can effectively address its growing concerns about, “unpleasant on-board experience” and significant delays caused by the carriage of too many large cabin bags.
Therefore, from October 24, 2012, Wizz will roll-out its new cabin baggage policy across its network. In doing so, Wizz Air claims to be the first European airline to introduce such a system.
A company statement said, “Our interest is to incentivise passengers to carry less baggage on-board; not penalise them with an additional charge.  To share the cost savings that we expect to derive from this initiative with our passengers, the already low fares available on wizzair.com will be reduced by €5 per flight for flights from October 24.”
The airline says that feedback from the trial has led to the 10kg weight limit for cabin bags (small or large) being dropped until further notice.  Passengers can now bring on-board a (small or large) cabin bag of any weight as long as they can lift the bag into the cabin unassisted.  At the same time, the size of the large cabin bag has been increased to meet the IATA standard 56x45x25cm.