Schiphol to Process Millionth Passenger Using e-gate Border Crossing Technology

Amsterdam Schiphol Airport is expected to process its 1 millionth passenger via its automated electronic border crossing gates (often referred to as e-gates) before the end of 2012.  The announcement was made at the Biometrics conference which is currently taking place in London.

The e-gates, which were deployed in March 2012, were developed by Accenture and Vision-Box for the Netherlands Ministry of Internal Affairs.  It is claimed that they have reduced transit times for passengers at the airport while maintaining border security by, “more
efficiently validating passenger identities and travel documentation.”

The 36 e-gates at Schiphol process passengers through the border in an average of eight seconds from placing a passport on the scanner until the exit doors open.  The fastest recorded processing time is under four seconds.  Additionally, the airport records that 65% of passengers do not have to queue to enter an e-gate and 97% wait less than four minutes to enter a gate during peak times.

Kier-co Gerritsen of the Dutch Ministry of the Interior commented, “By introducing
automated border control so that we can operate a self-service passport system, we have improved the traveller experience at Schiphol but also gained new efficiencies.”

Thee-gates are equipped with facial recognition technology to validate passenger identities and process passenger information before admitting them through the border.  They also alert border officers when “persons of interest,” who may be on the watch lists of national border agencies and international security organisations, enter the gates.

To use the e-gates, passengers must hold a biometric passport, which contains a contactless chip that has been issued by a member state of the European Union or the European Economic Region (Norway, Iceland, Liechtenstein or Switzerland).  Rather than having their passports manually checked, travellers enter an e-gate and place their passport on an automated device that reads and authenticates it.  Once the identity of a passenger has been validated with a biometric face match and a background check has
been done by the Dutch government, he or she can proceed to flight departure areas.

The physical gates were supplied and installed by Vision-Box, while the software was developed in collaboration between Accenture and Vision-Box.