HIAL Introduces Free Wi-Fi Across Network

Inverness Airport duty manager Anne McKinlay using the free wifi system at Inverness Airport.

Regional airport group Highlands & Islands Airports Ltd (HIAL) has become the first
in Scotland to provide free Wi-Fi for passengers.
The publicly owned company, which operates a network of 11 airports across Scotland, including Wick John O’Groats, Stornoway, Inverness and Dundee, began rolling out the new service last month, with the majority of airports now live.
Airport managers say the free unlimited (except Inverness which will offer a free service for three hours) will allow passengers to stay in touch with friends, family and colleagues while on the move.
The roll out of free Wi-Fi comes against the backdrop of a recent VisitScotland survey which highlighted visitor concerns about the lack of connectivity across Scotland.
HIAL’s 11 airports handled around 1.3 million passengers in 2012.
HIAL Managing Director Inglis Lyon said: “I am delighted that HIAL is the first
airport operator in Scotland to offer free Wi-Fi to all passengers. Wi-Fi has become an increasingly important part of our everyday lives, whether for business, catching up on emails or downloading music or video.
“As the recent VisitScotland survey shows, travellers want to stay connected with friends, family and colleagues. Given that a number of our airports are in remote island locations, where mobile phone signals can vary, we regard this as an important service for our customers and a sign of our commitment to improve the passenger experience across our airports.”