Heathrow’s new Terminal 2, known as ‘The Queen’s terminal’ is set to open in June. When Heathrow Airport Limited (HAL) issued the tenders for concession space, they challenged successful bidders to set new standards within the industry. On February 27, HAL announced its retail and restaurant line-up is complete and said its choice of 64 shops and restaurants was carefully selected for Terminal 2 following passenger requests and a study of the latest industry trends. The result was a requirement for: “more premium restaurant experiences and a greater number of British brands.”
Heathrow is home to some of the world’s most successful retail space, with outlets at the airport delivering annual net sales of over £1.8 billion (US$3bn) and sales per square meter of £30,052 (US$49.97). HAL says every pound generated through the airport’s retail goes to reducing airport costs to airlines and in turn the ticket prices for passengers.
The two-year tender process resulted in more than five proposals for each position, surpassing the number of bids received for Terminal 5 opening.
Max Vialou-Clark, Heathrow’s retail director said:
‘Terminal 2’s opening will introduce Heathrow passengers to a whole new experience when they fly with us. From a restaurant created by Michelin-starred Heston Blumenthal to everyone’s favourite, John Lewis – my team has really pushed the boundaries of what is expected from an airport.”