March 2014 marks three years since Hartsfield-Jackson Atlanta International Airport solicited Requests for Proposals for one of the largest concession roll-outs in North America. Today, customers passing through Hartsfield-Jackson are met with a variety of dining and retail options, including nationally-known brand and local favourites. Upon the project’s completion, the Hartsfield-Jackson says it will boast one of the highest number of concession locations of any airport in the world.
“At the world’s busiest passenger airport, enhancing the customer service experience is at the top of our priorities,” said Hartsfield-Jackson Interim General Manager Miguel Southwell. “By the end of 2014, nearly all of the 152 new dining and retail options will be complete, and I believe our concessions programme will rival that of any airport in the world.”
Additionally, as part of the concessions programme, the Airport welcomed its first independent VIP lounge, The Club at ATL, which is accessible to all travellers at a daily rate and does not require a membership.
Late last year, Hartsfield-Jackson’s International Terminal food court was named the world’s best