Liverpool John Lennon Airport (IATA: LPL) has announced its latest phase of development work aimed at further improving the customer experience for departing passengers.
The airport says approximately £4 million is being invested in a refurbishment and upgrade of approximately 21,528sq ft (2,000m²) of the upper floor of the Departure Lounge, bringing this in line with those areas of the terminal that have undergone similar improvements over the past 18 months.
Utilising the services of a number of local building and shop fit companies, these latest improvement works began in November and are expected to be completed in June 2017, ahead of the peak Summer season.
This projects includes a reconfigured retail area for both new and existing retail partners, completely new washroom facilities, large flight information screens and new seating helping to create a lighter and brighter passenger environment.
David Taylor, the airport’s Interim Commercial Manager commented: “We are looking to create a real ‘wow factor’ for passengers as we welcome them into the Departure Lounge, further enhancing the customer experience and building on the really positive passenger feedback following the completion of the first phase of terminal improvements earlier this year.”