Liverpool Airport Completes Latest Development Phase

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New retailers, seating and information screens are all part of Liverpool's latest terminal improvements. (LJLA)

New retailers, seating and information screens are all part of Liverpool’s latest terminal improvements. (LJLA)

Liverpool John Lennon Airport (IATA: LPL) has completed the refurbishment and upgrade of approximately 2,000m² of the upper floor of its departure lounge. The airport said it has invested almost £3 million in its development over the past nine months.
In recent weeks, the Airport gained several new retail brands as new shops, bars and restaurants opened. UK High Street brands Dixons and Accessorize have opened new stores offering goods at tax free prices, 20% less than on the High Street, along with a premium Cabin Bar that offers the best views across to the runway, a new Ritazza coffee shop with its extensive range of coffees and the Beer House with its selection of beers, wines and pub food.
Other improvements have also included new and improved stores for existing retailers, completely new washroom facilities, large flight information screens, new seating and new lighting to create a lighter and brighter passenger environment.
This coming autumn and winter work will begin on the next phase of improvement works costing a further £2m, which will expand and redesign the existing World Duty Free shop and provide improvements to other areas.
Lucy O’Shaughnessy, Liverpool John Lennon Airport’s Commercial Director commented, “Previous investments in a number of passenger facilities at the Airport have seen our customer satisfaction levels reach an all-time high.
We believe these latest improvements have created a real ‘wow factor’ for passengers as we welcome them into the Departure Lounge, building on existing positive passenger feedback and further enhancing the customer experience.”

This entry was posted in Airline Focus, Airports, Customer Service, Food & Beverage, Ground Handling, News, Operations, Passenger Terminal, Retail.

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