Birmingham Airport has said it is disappointed to confirm that Primera Air will temporarily suspend flights to New York and Toronto from June 21 due the ongoing late delivery of its long-haul A321neo aircraft from Airbus.
In a press release the airport said that Primera Air has confirmed that it plans to reinstate transatlantic services next year once the aircraft are available and that this announcement does not affect Primera Air’s short haul services in operation from Birmingham.
It added that since launching New York services last month, load factors have been positive, averaging 70%. This reinforces our knowledge that the demand for flights between Birmingham and North America is strong, with a market size already using Birmingham of more than 130,000 passengers.
The carrier says it is contacting all customers booked on services from June 21 to give refunds or transfer onto other services. Flights to Toronto were due to start on June 26.
Affected customers can contact Primera Air at email@example.com or call +44 (0) 148 223 5180. If customers have pre-booked car parking from Birmingham, a full refund will be given by contacting firstname.lastname@example.org.