Korean Air is driving a major organisational strategy by investing KRW 200 billion over the next ten years to overhaul its entire IT infrastructure. Under the agreement, Korean Air plans to migrate all its applications and data to Amazon Web Services (AWS) Cloud over the next 3 years, including the entire set of websites, plus its cargo management, flight control, enterprise resource planning (ERP), and other systems, which are currently operating from the carrier’s datacenter in Banghwa-dong, Seoul.
Along with the migration, Korean Air will adopt AWS to introduce digital innovation to help enhance customer experience, and boost operational efficiency, security, and scalability. To help achieve this vision, the Korean flag-carrier decided to migrate to the cloud, making it a first mover among major Korean enterprises and global full-service airlines. The airline’s CEO, Walter Cho, commented: “Faced with increasingly fierce competition in the airline industry, we decided to move to AWS Cloud in order to lead innovative changes, and enhance the quality of our customer services. Leveraging cloud technologies means we will be able to provide faster and more efficient services that are tailored to the needs of our customers.”