Lufthansa has extended its ground handling contract with Fraport Ground Services at Frankfurt Airport for another seven years.
The deal, signed on December 20, becomes effective on January 1, 2019, and runs until March 31, 2026.
Under the agreement, Fraport’s ground handling unit will be responsible for a range of services, including loading and unloading of Lufthansa passenger aircraft, baggage and cargo transportation, passenger bus transfers to and from the aircraft, as well as pushback, supply and waste disposal services. The two partners said they have defined a number of key priorities in the new agreement, with a focus on punctuality, transfer quality, baggage claim times and standards for process stability.
Both partners said they had agreed not to disclose the contract volume.
Fraport AG’s executive board member and Labor Director, Michael Müller, said: “We are pleased to extend the long-standing and successful partnership with Lufthansa as our most important customer at Frankfurt Airport. Following a series of constructive talks, we submitted a competitive offer. The new agreement contains an extensive package of services and agreed quality standards.”