Enhancing the Passenger Experience

Just a 1% improvement in passenger satisfaction results in a 1.5% boost to an airport’s non-aeronautical revenue. Comfort is a significant driver of that experience, and all too often travelers find airports uncomfortable. There is a solution.

In this white paper, we explain the connection between passenger comfort and passenger experience, focusing on both thermal and visual comfort. We provide data showing how dynamic glass, through its ability to automatically modulate both daylight and heat, enhances comfort and in turn delivers a better experience for airport travelers.

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