Nice Côte d’Azur Airport has become the first French airport to bring detailed terminal maps to Apple Maps, providing the airport’s 14 million annual passengers with a powerful new tool to navigate through the airport and find what they are looking for. The maps were available from February 18.
The airport said that from Apple Maps on their iPhone or iPad, passengers can plan their journey through the airport in advance of their flight, including finding nearby restaurants, places to buy last minute sun cream and gifts before take-off as well as the important points of interest such as baggage claim, security checkpoints, customs and toilets.
Indoor positioning gives passengers an instant view of where they are within the terminal which helps them get to where they need to go next.
The maps will be updated every time there is a change to the layout – such as when a new shop opens – to ensure accuracy.
Dominique Thillaud, chairman of the board of Aéroports de la Côte d’Azur, commented: “We are not only proud to be the first airport in France to offer this live, multilingual geolocation solution to our passengers – we are also convinced that it is essential to provide an increasingly seamless and effortless digital experience for connected travellers who want it.”
The airport said the maps are part of its wider policy to provide a smoother passenger experience. Before their trip travellers can use the airport website or app for last-minute preparations: checking traffic finding out their departure terminal booking a parking space (Click&Park) and buying a no-queue pass to quickly access the security checkpoint (Nice Access). They can also make purchases in the shops of the terminals before boarding and collect them on their return to Nice Côte d’Azur (Shop & Collect) to travel lighter.
As at December 31, 2018, 70% of consultations of the Nice Côte d’Azur mobile app used an iPhone or an iPad.