Western Sydney Airport, scheduled to open in December 2026, has appointed consultants to look to leading airports around the world for inspiration as it designs its baggage handling system. On February 28 Airport CEO Graham Millett announced that aviation logistics firm AVLogix had been awarded the contract for baggage handling consultancy services.
Mr Millett said: “We want to ensure that it’s not just passengers who enjoy a safe, smooth and reliable journey through Western Sydney Airport, but their bags as well.
“We’ve asked AVLogix to explore what leading airports around the world are doing in this space to ensure that when it opens in 2026, Western Sydney Airport will offer an optimal customer experience.
“Too many of us know the stress of having a bag go missing in transit and our goal is to make sure that using the latest technology at Australia’s airport of the future, missing baggage becomes a thing of the past.
“We’ll be exploring options such as giving passengers the ability to track the location of their luggage throughout their journey.
“Our commitment is to design a convenient baggage handling service that gives passengers the confidence that their luggage is in safe hands and will arrive at the right place at the right time.”
Western Sydney Airport will have a combined international and domestic terminal, with the first stage to open in 2026, designed to cater for up to 10 million passengers a year.