If you are an airline, airport or ground handler facing profitability and talent challenges related to ground handling operations you might feel that the contributory factors are outside your sphere of influence.
You might think….
- How can I make ground handling more attractive? Its hard work, people don’t like hard work!
- How can I stop drivers crashing into aircraft? It’s just what humans do…they make mistakes!
- How can I make ground handling staff stay in my business if they can earn more elsewhere?
However after many years working with leading European airports, airlines and ground handlers we can assure you there is one simple improvement tool that can be used to help improve profitability and develop and retain the right talent for your business.
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