Menzies Aviation has announced a contract renewal with Lufthansa Group, which requires Menzies to deliver a full suite of ground handling services to five airlines at London’s Heathrow Airport. Menzies Aviation and the Lufthansa Group’s partnerships at London Heathrow date back to 2008.
Menzies says the three-and-a-half-year renewal, which starts on November 1, 2019, is its single largest contract at Heathrow.
The renewal includes the delivery of passenger and ramp services for Austrian Airlines, Lufthansa, SWISS, Brussels Airlines and Eurowings. Menzies will also provide airside trucking services for a selection of those airlines, including Austrian Airlines, Lufthansa, and Brussels Airlines. In total, the contract will see Menzies servicing 48 flights per day for the group.
Giles Wilson, CEO Menzies Aviation said: “It is fantastic to see yet another contract renewal for our UK ground handling business, especially with one of our long-standing airline partners at a strategically important hub airport. Following the recent awards of Edinburgh and Glasgow, our relationship with Lufthansa Group goes from strength to strength, which is a result of the consistently premium service delivered by Menzies Aviation professionals at London Heathrow. We look forward to solidifying our partnership with Lufthansa Group even further over the next three and a half years.”
Phil Harlock, station manager, Austrian Airlines, Lufthansa, SWISS said: “I am delighted we reached agreement to continue our strong partnership with Menzies Aviation at Heathrow. For many years Menzies management and the front line staff have worked closely with my team and I to deliver the high standard of customer service and operational excellence the Lufthansa Group Airlines strive to achieve”.
John Fehrens, senior manager contracting & economics, Eurowings added: “I am pleased to officially announce our renewed contract with Menzies Aviation at London Heathrow Airport. We are particularly looking forward to working with the Menzies team on the ground to integrate the Mototok push back tug into our ground handling operations from January 2020.”