Customer Service

London Stansted Trains 1,000 Staff as Dementia Friends

February 28, 2020 0

A major milestone has been reached at London Stansted to help staff better support passengers and their families affected by dementia. More than 1,000 Stansted Airport staff have become Dementia Friends and completed awareness training […]

Airline Focus

Aeroflot takes Delivery of its First A350-900

February 28, 2020 0

Aeroflot, the Russian flag carrier and member of the SkyTeam alliance, has taken delivery of its first A350-900, becoming the launch operator of the latest generation widebody aircraft in Eastern Europe and CIS. The aircraft […]

Airline Focus

Airlines React to Government’s Heathrow Court Defeat

February 28, 2020 0

Airlines UK, the trade body for UK-registered airlines and other carriers with a UK operation, has expressed its members’ disappointment at yesterday’s court defeat for Heathrow’s expansion plans. On Thursday, the Court of Appeal ruled […]

Environment

British Airways Reveals new Environmental Target  

February 26, 2020 0

British Airways has announced a new target to remove more than 700 tonnes of single-use plastic on board its flights in 2020, amounting to more than a quarter of a billion individual items of plastic. The airline has already rolled out initiatives to remove 25 million individual items of single-use plastic on board […]