American Airlines Announces Additional COVID-19 Related Schedule Changes

(Photo: American Airlines)

The American Airlines Group has today (March 10) announced additional adjustments to its schedule in response to decreased travel demand due to coronavirus (COVID-19). The company said it plans to:

Reduce international capacity for the summer peak by 10% versus the previous selling schedule, including a 55% reduction in trans-Pacific capacity.

Reduce domestic capacity in April by 7.5% versus the current schedule.

New schedule changes include:

Asia

Suspending service to mainland China and Hong Kong (HKG) from Los Angeles (LAX) through the summer.

Suspending service to mainland China from Dallas-Fort Worth (DFW) through the summer.

Suspending service to HKG from DFW through June. DFW-HKG will resume with a reduced schedule in July.

Extending the suspension of service to Seoul, South Korea (ICN) from DFW into early May.

Flights to Tokyo’s Narita International Airport (NRT) and Haneda International Airport (HND) from LAX and DFW will be operated with smaller widebody aircraft beginning in May.

Europe

Suspending service to Rome (FCO) from Philadelphia (PHL) effective immediately through to the end of April.

Extending the suspension of service to Milan (MXP) and suspending flights to FCO from Chicago (ORD) and Charlotte (CLT) through to the early summer.

Delaying the seasonal resumption of flights to Barcelona (BCN) from CLT and to Venice (VCE) from ORD to early June. Also delaying the seasonal resumption of flights to FCO from New York (JFK) and DFW through to the end of April and suspending operation of our second daily flight from DFW to FCO for the summer.

Reducing service to Paris (CDG) and Madrid (MAD) for parts of May and June.

South America

Flights to Montevideo, Uruguay (MVD) from Miami (MIA) will become seasonal, with service ending in May and resuming in December.

Flights to Santiago, Chile (SCL) from DFW will be suspended through until April.

Widebody aircraft will be redeployed on key domestic routes in American’s network. American will also introduce new seasonal service between ORD and Honolulu (HNL) this summer on a Boeing 787-9.

The airline said these capacity reductions assume no slot waivers are in place. At airports where demand exceeds airfield and/or terminal capacity, access is governed by slots that grant airlines permission to take off and land at specific times. Given the drop-off in demand related to COVID-19, American has requested temporary relief from this usage requirement – otherwise known as requesting a slot waiver – to better align capacity with demand without the risk of losing valuable take-off and landing slots for the future. American will continue to review its network and make adjustments as needed if waivers are granted.

Full details on these schedule adjustments can be found below.

Domestic network

For April, American will reduce domestic capacity by 7.5% to match demand. The airline will decrease frequencies in markets with robust schedule patterns and will cancel routes where customers can be easily re-accommodated.

Customer care

American said it will continue to take care of customers as this situation develops. The airline recently announced that change fees will be waived for customers who purchased tickets prior to March 1 for travel through until April 30. Additionally, American said its reservations team will contact affected customers directly by email or telephone. Customers who booked through a travel agent will be contacted by their agency directly. If a flight is cancelled and a customer chooses not to be rebooked, they may request a full refund by visiting aa.com/refunds.

Updated Pacific schedules

Origin Destination Schedule change Resumption of service
DFW Beijing (PEK) Suspended through Oct. 23 Oct. 24
DFW Shanghai (PVG) Suspended through Oct. 23 Oct. 24
DFW Hong Kong (HKG) Suspended through July 1 July 2, flights resume 3x/week through Oct. 23
DFW Tokyo-Narita (NRT) Downgauge from a Boeing 777-200 and 789 mix to a 788 beginning May 7
DFW Tokyo-Haneda (HND) Downgauge from a 777 to a 788 beginning May 7
DFW Seoul, South Korea (ICN) Suspended through May 1
Downgauge from a 789 to a 788 effective May 7
May 2
LAX PEK Suspended through Oct. 23 Oct. 24
LAX PVG Suspended through Oct. 23 Oct. 24
LAX HKG Suspended through Oct. 23 Oct. 24
LAX HND Downgauge from a 789 to a 788 effective May 7
LAX Sydney (SYD) Reduce from daily flights to 6x/week in May and June Daily service resumes June 19

 

Updated Europe and South America schedules

Origin Destination Schedule change Resumption of service
CLT Barcelona, Spain (BCN) Suspended May 7 through June 3 June 4
CLT Rome, Italy (FCO) Suspended March 28 through June 3 June 4
DFW FCO Suspended March 29 through April 23 April 24
DFW FCO – additional summer frequency Suspended July 2 through Aug. 17 Flight will not operate as planned
DFW Santiago, Chile (SCL) Suspended April 14 through May 6 May 7
JFK FCO Suspended March 29 through April 23 April 24
JFK Madrid, Spain (MAD) Suspended May 7 through June 3 June 4
JFK Milan (MXP) Suspended through May 1 May 2
JFK Sao Paulo (GRU) Suspend Tuesday/Wednesday service from April 14 through May 6 Daily service returns May 7
MIA Paris (CDG) Suspended May 7 through June 3 June 4
MIA Montevideo, Uruguay (MVD) Seasonal market exit from May 7 through Dec. 17 Dec. 18
MIA MXP Suspended through May 1 May 2
ORD Venice, Italy (VCE) Suspended through June 3 June 4
ORD FCO Suspended March 28 through June 3 June 4
PHL FCO Suspended March 10 through April 23 April 24

 

American Airlines had previously announced the following cancellations on March 5:

Due to the reduction in demand, American Airlines has suspended operations to and from the following locations:

Seoul, South Korea (ICN)

Flights between ICN and Dallas-Fort Worth (DFW) have been suspended through April 24.

American serves Incheon International Airport (ICN) from DFW. There is one flight to and from each city per day. As a result of this suspension, American will not operate flights to South Korea until April 25.

Milan, Italy (MXP)

Flights between MXP and New York City (JFK)/Miami (MIA) have been suspended through April 24.