New COVID-19 related arrival procedures for passengers at Doha’s Hamad Airport

(Photo: HIA)

Following the gradual lifting of COVID-19 restrictions across Qatar, Hamad International Airport (IATA: DOH) has announced that it is applying newly modified procedures for arriving passengers.

The new procedures are based around creating four categories of arriving passengers:

  • Group One: Qatari citizens, their spouses and children, permanent residency holders.
  • Group Two: includes vulnerable passengers that have certain identified medical conditions or are aged 55 and above.
  • Group Three: passengers arriving from ‘low-risk countries’
  • Group Four: passengers arriving from ‘high-risk countries’.

The airport has advised passengers to visit the Ministry of Public Health (MoPH) website to see the latest list of countries classified as high and low-risk of COVID-19.

All arriving passengers will be thermally screened at the airport. Passengers must have the EHTERAZ mobile App downloaded and installed on a smartphone which requires a SIM card and volunteers are available to help set up passengers with the EHTERAZ App. Smartphones and SIM cards are also available for purchase at the airport.

All passengers must also fill out a health assessment form and sign a quarantine pledge agreement, preferably filled prior to arrival into Doha and submitted upon arrival.

Passengers arriving from ‘high-risk countries’ must proceed to immigration whilst presenting their hotel booking to an immigration officer. Once all arrival formalities have been completed, passengers will be transported to their quarantine hotel with Discover Qatar.

All other arriving passengers will be diverted to designated airport testing facilities where they will receive swab tests. Once testing is complete, passengers will then proceed to immigration for entry processing. Those passengers can use private transportation to their home quarantine. The airport’s taxi pavilion is also available.

Hamad International has introduced a series of measures to limit the potential spread of the COVID-19 virus including the use of robotics and advanced thermal screening helmets. It said it is continuously cleaning and disinfecting all high contact areas every 10-15 minutes and hand sanitisers are also readily available for passengers at key locations across the airport. It is maintaining a 1.5m social distancing requirement across all passenger touchpoints around the airport, through floor markings, signage, and distance seating.