New mobile phone check-in eliminates the need for touching airport kiosks  

(Photo: Collins Aerospace Systems)

Collins Aerospace Systems has launched a new check-in and bag drop solution called Kiosk Connect. It is designed to eliminate the need to physically touch kiosk screens during airport check-in and baggage drops and Collins says it “provides the first full, end-to-end, contactless airport journey.”

The passenger scans a QR code with their mobile device, which connects them to a common use kiosk using either the airport’s public Wi-Fi or the kiosk’s built-in Wi-Fi, with no requirement to download any apps. From there, users complete the check-in process on their ‘phones and produce boarding passes and bag tags without ever touching the kiosk screen.

LeAnn Ridgeway, vice president and general manager, Information Management Services for Collins Aerospace, commented: “When combined with our secure biometric solutions and self-service airport products, this new feature enables travellers to experience a contactless airport journey all the way from check-in to boarding.

“As we work to help the aviation industry rebuild passenger confidence in flying, it’s incredibly important to us to provide solutions to improve safety and which are easy to use.”

The company’s said its ARINC SelfPass system can complete a passenger’s contactless journey using a single token ID driven by secure biometrics. It can be applied to multiple points in the process, including check-in, immigration and security, lounge access and boarding. Each step can be completed in a matter of seconds with no need to present traditional boarding and identification documents. Passengers simply step up to the camera for a facial match against the biometrics database then proceed.