ACI traveller survey reveals huge support for a return to air travel

(Photo: Heathrow Airport)

Passengers hope new safety measures are put in place to enable safe journeys

The ASQ global traveller survey has been published by Airports Council International (ACI) World, indicating that people are keen to travel again soon.

Revealing that 48% of those surveyed want to fly could suggest a strong amount of confidence in the safety measures provided by airports and airlines.

Luis Felipe de Oliveira, ACI World Director, said: “It is reassuring that travellers are eager to travel again and our survey will help airports make the right decisions in providing the best and safest customer experience.

“Airports, airlines and their partners need to continue to increase the level of confidence in the entire passenger journey and provide and communicate the measures they are introducing to keep passenger healthy and safe.”

Passengers expect new safety measures to address health risks, including mandatory masks, pre-flight COVID tests and hand sanitising stations.

It was also found that travel frequency is expected to decrease, with the reason for travel shifting from business to people flying for personal reasons.

The report was supported by many industries within the aviation sector.