Category Archives: Customer Service

Stansted to offer free English and Maths GCSE Equivalent Courses for Airport Staff and Jobseekers

London Stansted Airport’s Employment and Skills Academy is launching free English and Maths courses to allow current airport employees, jobseekers and local residents to develop … More ››

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Financial Boost for Chatham Islands Airport

The long-awaited upgrade of New Zealand’s most remote regional airport moved one step closer last week when the Board of Chatham Island Airport Ltd signed … More ››

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Loganair Secures Global Interline Agreement with Emirates

Loganair and Emirates have signed an interline agreement which opens up the Dubai carrier’s global destination network to Loganair’s passengers. The partnership enables customers from … More ››

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dnata Achieves GDP Certification for Pharmaceutical Cargo in Switzerland

Dubai-based dnata has been awarded the Good Distribution Practice (GDP) certification for the pharmaceutical handling services at the company’s Zurich facility. GDP is a program … More ››

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Primera Air Collapses

After 14 years in business, the Icelandic owned, Danish-registered budget airline, Primera Air, ceased operations at midnight on October 1. The carrier had offered low-cost … More ››

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Leeds Bradford to Extend Terminal Building

Leeds Bradford Airport has announced a multi-million pound, three-storey extension to its terminal building. Once complete, it will house a transformed international arrivals process, including … More ››

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Two new Aircraft Cabin Designs for Air France

Air France has revealed its new Economy and Premium Economy cabins which will be retrofitted on board its 15 Airbus A330s from January 2019. In … More ››

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Ryanair Cancels 190 Flights Scheduled for September 28

Ryanair has advised customers that it has pre-cancelled 190 (8%) of its 2,400 scheduled flights on Friday September 28 due to what it described as “a … More ››

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Domestic Terminal F&B RFPs Sought by Brisbane Airport

Brisbane Airport Corporation (BAC) invites Request for Proposal (RFP) from premium Food and Beverage operators for a number of sites within its Domestic Terminal. The … More ››

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London Stansted Trains 100th ‘Dementia Friend’

Stansted Airport has announced that it now has 100 trained ‘Dementia Friend’ staff members following the latest in a series of special training sessions on … More ››

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