Airline Focus

Iberia Introduces MyBagTag Service

July 10, 2013 0

  Spanish flag carrier Iberia claims it is the first airline to allow passengers to download and print their own luggage tags, following the launch of its MyBagTag service. Customers checking in online can now […]

Airline Focus

Copenhagen Introduces Self-Service Bag Drop

May 20, 2013 2

Copenhagen Airport is introducing self-service bag drop facilities for SAS and Norwegian passengers with the aim to make check-in easier and to lower airline costs, as part of its World Class Hub strategy. Norwegian DSG […]


Self-Service: In The Bag

January 23, 2013 0

Montreal International is expanding its passenger self-service options, explains Carroll McCormick. Since December 2011, passengers flying with WestJet out of Montreal’s Trudeau International Airport have been able to tag and drop off their baggage with […]

Airline Focus

American Airlines Expands Self-Service

November 19, 2012 0

Following a successful service test in Austin Bergstrom International Airport earlier this year, American Airlines has introduced self-service baggage tagging machines at Orlando International Airport, USA. Paul Stumbo, American’s Managing Director of Customer Contact Planning, […]

Airline Focus

Self-Service Bag Drop at Stockholm Arlanda

October 10, 2012 0

Departures will now be smoother at Stockholm Arlanda Airport, Sweden, as a result of a new, time-saving self-service solution for checking in baggage.  From today, the first airlines to offer the new service are SAS […]